Privacy Policy

Who I am
I, Todd Thorpe, am a Registered Member of the British Association for Counselling and Psychotherapy, operating as a sole trader providing counselling and psychotherapy services. I am the data controller for the personal information described below.

Contact: [email protected] | 07428 414 600
ICO registration reference: ZC185636

What information I collect
Contact details (name, email, phone number, address)
Additional Information you provide during your introductory call or in correspondence (GP, details)
Notes made during and between sessions, including information about your mental health, personal history, and circumstances relevant to our work together

Why I collect it, and my legal basis
I process your personal data to provide counselling services, in line with my contractual obligations to you and my legitimate interest in delivering safe, effective therapeutic care. 

Who else might see your information
My clinical supervisor, as part of my ethical obligation to receive regular supervision. Information shared is anonymised or pseudonymised where possible. They are bound by the same privacy, data protection and confidentiality clauses explained here and in my contract. 

How I store and protect your information
Client information and records are stored in either a safe locked filling system or encrypted password-protected files on a computer (this is dependent on whether you’re receiving online or face to face therapy services,) accessible only to me. All notes are stored under a coded reference system.

How long I keep your information
Your personal information, telephone number and address are deleted once we conclude working together. I retain client notes for 7 years, in line with professional guidance and insurance requirements, after which records are securely destroyed.

Your rights
Under UK GDPR, you have the right to: access the information I hold about you; request corrections; request deletion (subject to my professional record-keeping obligations); object to or restrict processing.

If you have any concerns about how your data is handled, please contact me directly. I will acknowledge your complaint within 30 days of receipt. I will investigate and provide a clear outcome with any actions taken without undue delay. 

Cookie Policy
This Cookie Policy explains how cookies and similar technologies are used on toddthorpetherapy.com.
Cookies are small text files stored on your device when you visit a website. They help websites work properly, improve security, remember preferences, and analyse performance.

Cookies may be:
First-party cookies: set directly by our site to improve functionality and user experience
Third-party cookies: set by external services (e.g. Google analytics). Third-party providers may place their own cookies. Each provider is responsible for its own privacy and cookie policies.

Last updated: 20/07/2026